Referrals and funding
You can access our services through multiple pathways. We're here to help you navigate the process and get the support you need.
How to Access Our Services
We offer multiple pathways to access our services, ensuring everyone can get the support they need
Local Authority Referrals
Through your social worker or commissioning team. This is the most common pathway for accessing our services.
- • Contact your local authority
- • Speak to your social worker
- • Request a needs assessment
- • We'll work with the authority
Direct Payments / Personal Budgets
If you have a personal budget or direct payments, you can choose to use our services directly.
- • Use your personal budget
- • Choose your own provider
- • More control over services
- • Flexible arrangements
Self-Funding
If you're self-funding your care, you can access our services directly without going through local authority processes.
- • Direct access to services
- • No waiting lists
- • Flexible arrangements
- • Immediate start possible
The Referral Journey
Our simple, transparent process ensures you get the support you need quickly and efficiently
Enquiry
Call or email our friendly team to discuss your needs
Assessment
Needs and goals discussion with family/advocates if you choose
Proposal
Plan of support, timetable, and costs
Start
Welcome session, key-worker introduction, and safety briefing
Funding Information
Local Authority Funding
Most of our services are funded through local authority social care budgets. This requires a needs assessment from your local authority.
- Free at point of use if eligible
- Based on assessed needs
- May require financial assessment
Personal Budgets & Direct Payments
If you're eligible for social care support, you may be able to receive a personal budget to choose your own services.
- More choice and control
- Flexible arrangements
- Can be managed by you or a representative
Self-Funding
If you're not eligible for local authority funding or prefer to pay privately, we offer competitive rates for our services.
- No waiting lists
- Immediate start possible
- Flexible payment options
Other Funding Sources
There may be other sources of funding available depending on your circumstances.
- Charitable grants
- Disability benefits
- Employment support schemes
Ready to Get Started?
Contact our friendly team to discuss your needs and find out how we can help you access our services. We'll guide you through the process step by step.